What our

Clients are saying


Goatley Hirst provided incredible service from day one of the moving process. Luke is incredibly knowledgeable, offering a huge amount of advice, and was always happy to answer questions, no matter how many there were. They were able to get us a fantastic price for our property, within a very short time on the market, as well as managing the process exceptionally. The quality of the sales package Luke put together is above and beyond any other high street estate agent. I would highly recommend.
Emma Fowler-Grange, Worcester Park
We just got our house keys and are so thankful to Goatley Hirst for their amazing service. Luke was an absolute star even when we annoyed him with a million questions. We completed our transaction within a month beating the stamp duty holiday . All this was possible because of Luke's excellent advice. Thank you so much for helping us in getting our dream home.
Dr Richa Bhatia, Bromley

Matt and Luke offered a first class service in the sale of our house. They are proactive, easily contactable, friendly and efficient. From our first contact with them in early March, we had sold our house at above the asking price by the middle of June. Throughout, they were available all hours to answer our various concerns and offer expert advice on the market and our search for a new property. I would highly recommend them.

Veronica Parry, Bromley

Goatley Hirst ensured that the sale of my mother’s house was a smooth process from our intial meeting to completion. The photographs and marketing of the property went beyond our expectations, and resulted in us receiving several above the asking price offers. Luke was proactive and responsive throughout the sales process ensuring we were kept up to date and never had to chase for information due to excellent communication – it was a totally stress free experience. I would recommend Goatley Hirst and would have absolutely no hesitation in using them again.

Pietra Salmasi, Bromley

I would highly recommend Goatley Hirst for a smooth, stress free sales process. Extremely professional service. Luke made himself available throughout, and kept everything on track and moving forward. Very pleased with end result, and Luke continues to make himself available for any post completion questions or queries. Wish him and Goatley Hirst all the best for the future.

Jamie Rogers, Bromley

Matthew at Goatley Hirst was exceptional from the get go. He was always on hand if there were any issues and I always received a speedy response. He made a stressful process much easier than it would have normally been.

Craig Gemmill, Bromley

We purchased our new home in Bromley through Luke at Goatley Hirst and after a bad experience with another agent decided to market our property with GH as well. Luke was very professional and updated us every step of the way for both our purchase and our sale. Both went very smoothly and Luke remained calm throughout, meaning that we did not experience the stress usually associated with moving house. It's a pleasure dealing with Luke and he really does make you feel you are his only customer, even his after sale customer service has been amazing. Nothing is too much trouble. We highly recommend Goatley Hirst, their "personal touch" and 24/7 responsiveness really make a difference.

Helena Southon, Bromley

Matthew handled our new home purchase from start to finish and provided an excellent service - from before we made our offer, to having it accepted and to eventually completing yesterday - he ensured we had all the information we needed, was super responsive and professional. We’re really pleased to be in our new home and would happily recommend G&H. Thank you!

Charlotte B, Bromley

Matthew provided us with with a service that was “above and beyond “ what we expected from an agency. They supported us through every eventuality and offered solutions to any circumstances - that trying to move home during this pandemic, through at us. If we ever decide to move again, they will be our first and only call.

John McLean, Bromley

We/ve used Matthew and Luke previously and were very satisfied then, so when they started their on own venture they were the natural choice of agents. The best choice, never let us down in expectations in any way and got the job done despite the pitfalls thrown their way. No hesitate to recommend. Thank you Matt and Luke

Sharon James, Bromley

Matthew was brilliant from start to finish. My flat was sold on the first day of viewings for over the asking price. The conveyancing turned out to be long & challenging but Matthew was supportive & helpful throughout. I would highly recommend Goatley & Hirst.

Lauren Gore, Bromley

Luke is the ultimate professional and worked tirelessly on our house sale from the moment he valued our house through to completion. His understanding and knowledge of the housing market, selling and purchasing process mean that he is proactive, always working with all parties ensuring the chain is progressing and keeping us up to date. Communication was brilliant, we always knew exactly what was happening. The whole experience was less stressful because Luke managed everything from start to finish. I have no hesitation in recommending Goatley Hirst.

Jane Hawkins, Bromley

I Cannot recommend them highly enough! From start to finish very hands on and passionate about what they do. Good honest service at its best. Refreshing not to have to chase people continuously. All the best for a booming business as you guys deserve it.

Nina Long, Bromley

Used G&H recently after being unsuccessful with a larger, well known agency. Matthew was excellent from start to finish: good knowledge of local market, kept us well informed throughout and very responsive to any queries. Highly recommended.

David Fletcher, Bromley

We used G&H recently and could not have been happier with the service. We wanted our next house to have a good social space, they took on board our requirements and got us the house we wanted. They also sold our house and handled that with equal professionalism. They were very responsive and always checked in on us to give us updates. Both Matt and Luke are friendly, decent and down to earth guys and I have already recommend them to friends.

Ryan Mathews, Bromley

Matt was the estate agent for my recent house purchase. From the first viewing he shared his extensive local knowledge with us which was invaluable. He was very communicative throughout the whole purchase, updating us every step of the way. Matt is professional, helpful and warm. I would recommend using Goatley Hirst.

Chloe Dixon, Bromley

We bought our house in 2020 and Matt was simply outstanding to work with. He was available, knowledgeable and beyond helpful. We bought our dream home and the process was smooth and stress free, all thanks to Matt! A total delight!

Steph Griffiths, Bromley

We recently used Goatley Hirst for our house purchase. Luke was very responsive throughout and kept us up to date with everything. He was on hand every time we had a question or needed some advice. On the whole, the whole process was very smooth and I would recommend Goatley Hirst to others.

Becky Ami, Bromley

We can not describe how happy we were/have been with Luke and Goatley Hirst. Luke met us at our house and straight away put our minds at ease regarding the sale of our property; good honest advice supported by a clear understanding of the market through many years experience in the field. Luke dealt with each part of the process from start to finish and, even through the ever changing COVID environment, the falling through of one agreed sale and strict deadlines, managed to get us over the line smoothly and efficiently. They are not like any other agent, always at the end of the phone to answer questions but most importantly for support and advice. You will not regret choosing these two!

Sam Wheeler, Bromley

Matt and Luke provided an excellent service when we sold our house through them. Simple things like block booking viewings for us and passing on feedback from viewings promptly. They both knew what we were looking for in a property and suggested properties to view as they came to market, including the one we successfully purchased through them.

Alice Riley, Bromley

I am an estate agent, working for a local agency and yet I decided to sell my beautiful house with G&H. I couldn’t trust anyone, even myself ;-) This was the 3rd transaction we have done with Matthew and Lucas with the last one completed just week ago. We couldn’t have asked for a better service. Matthew and Luck are simply phenomenal. They care about you and your property from the very first day to long after it is sold. They advised us during renovation of our house with design and layout, even recommended a great architect! Most importantly Matthew ALWAYS answered our phone calls and emails. Extremely friendly and honest person, but most important, he will do his best to keep you informed with the progress of selling your property. The whole transaction went smoothly, and we can’t wait to do another business with them again! They are true inspiration to me and I have learned a lot from them.

Sylvia Tekiela, Bromley

Matthew clearly takes the time to know everything he can about the properties he is selling and this makes a huge difference, it was a pleasant surprise and a stark contrast to some estate agents we had dealt with. He was always understanding of our point of view and helpful wherever he was able.

Carl Thomas, Bromley

I dealt with Matt from the start to the finish and any problems (not that we had any) were just a phone call away. I thought he was very knowledgable about my property / the area and advised me on what we should put the property on for. We had a good flow of people who viewed with honest feedback and went under offer within a few weeks of being on the market. The photographs were excellent and how the property was presented online. Would definitely recommend Goatley Hirst to friends and family. Keep up the good work Matt and Luke!

Joanna Hornsby, Bromley

We bought our house through Goatley Hirst, their personal service was excellent from start to finish, keeping us well informed and explaining what needed to be done. Their perseverance when things got a bit tricky was also very helpful and it was down to them that everything was able to go through smoothly.

Robert Aldridge, Bromley

We had a very good experience with GH as our agents. Luke and Matthew worked very hard to sell our property. Through careful targetting of potential buyers they had sold the property within a couple of days of it going on the market. Luke then held our hand all the way through the process up to exchange and completion and was very active on a daily basis in chasing up solicitors and other agents to ensure that things went through as quickly and smoothly as possible. To sum up: experienced professionals who are hard working, knowledgeable and very friendly.

Michael Giddings, Bromley

GH were the most personable And open agents we have dealt with, driving the chain forward without feeling pushy. Communication was on point. They even went the extra mile of recommending and organising introductions at local schools for our daughter. Would not hesitate to recommend them to others.

Ruth Mead-Wellings, Bromley

We listed our home with Goatley & Hirst and were extremely impressed with their professional and personal approach, they were extremely motivated to sell our home and did so quickly. We were more impressed with processes once we had our offer, they managed all parties both up and down the chain, ensuring they had a holistic view of where each party was and the next steps. They kept driving the sale forward right until exchange and completion. We feel they went above and beyond and we would not hesitate to recommend them and we will certainly use their services again.

Annabel McQueen, Bromley

We were recommended Goatley Hirst to sell our house and will be highly recommending them to friends and family! The expertise and experience of both Matthew and Luke is second to none. A great company to work with, would not hesitate to use again! Five stars!

Michelle Crussell, Bromley

We have been dealing with estate agents for the best part of two years and we were only introduced to G&H when viewing the property we have just exchanged on. Matt was incredibly efficient and went above and beyond what I could have hoped for. The process has been so smooth and that it is in big part down to him. To top it all off, he is a really friendly guy and a pleasure to deal with. I couldn't recommend Matt highly enough and I only wish I had been introduced to G&H earlier as I would have used them to sell our own house.

Anthony Corrigan, Bromley

I invited Goatley Hirst to value my home based on a friends recommendation and they advised me of the steps and what I should do to make my property sell. They also put me in touch with the mortgage advisor who was great and so easy to deal with. My property is now sold and i cant wait to move on to the next home. What I really love about this company is that they are not just estate agents they are property advisors and they are also going to help with the design of my new home which is just another level of service way beyond my expectations. Both Matt and Luke have been a pleasure to deal with 

Ben Wright, Bromley

A professional and friendly service and a big thank you to Matt who went above and beyond to help reach completion as efficiently as possible. Matt wasn’t even the acting agent for us we was just purchasing a property through Goatley, but on one occasion he even delivered paperwork to our solicitor because of the difficult time we are currently facing to ensure things kept moving. I would definitely recommend Goatley Hirst.

Kelly McDonald, Bromley

A professional and friendly service from start to finish, always one step ahead of the process. Thanks to Matt who went above and beyond to help reach completion as efficiently as possible. The completion gift was a nice touch and well received. Thank you again, I would definitely recommend Goatley Hirst.

Clare Thompson, Bromley

I highly recommend Goatley Hirst. We had attempted to sell our flat with other agents previously however had been left disappointed with poor communication and and lack of results. This was hugely different with Goatley Hirst. Communication was proactive and effective with constant updates of the work behind the scenes, potential viewings and consistently throughout the completion process.In addition to their professional manner, Goatley Hirst are very well connected. Within a short time of being on the market we had multiple viewings- something the other agencies had failed to achieve. Matt went above and beyond to chase and push through the sale, taking the pressure off us and as first time sellers providing plenty of information and support as needed. We will be recommending to all friends and family.

Rachel Garrod, Bromley

My partner and I were able to buy our first home with the help of Matthew and Luke and looking back, they made it super easy for us. From our initial viewing they seemed to go above and beyond to make sure we were looked after. They did out of hours viewings to accommodate us, they helped me in communications with solicitors on both sides before and after the sale. When there were last minute hiccups due to mistakes on the vendor side, they fought to get our keys like it was their house. We couldn’t be happier with our home and we know who we can thank for it.

Francis & Pela, Bromley